Positioning
What we are, who we serve, and what we are not compared against.
Positioning statement
Category strategy
Positioning is a pricing decision. The category we claim decides what we get compared against, so it is chosen deliberately and staged.
Day 1: a production service, not software
The post-event debrief sits in the same budget line as timing, sound and photography: paid per participant, ordered per edition. That budget line already exists, already has an owner, and repeats every year. We never say "software", "platform" or "survey tool"; those words put us next to free.
Premium layer: the verified record of the edition
Once the first real report exists: independent evidence for sponsor renewals and municipal funding files. Priced against the value of a renewal, not against tools. "Not just your word for it."
Second sentence, never the first: the full cycle
Feedback can be collected at registration (expectations, sign-up experience, brand-awareness baseline) and after the event (the debrief). Same credit, same touch envelope. This unlocks expectation-vs-delivery gaps and pre/post brand lift in sponsor reports. It stays out of headlines because the day-1 pitch must survive five seconds.
Held back until 25+ paying customers
"Voice of the Participant" and experience-management category claims. Fine in assisted sales conversations, not on the website. A solo pre-revenue company claiming the Qualtrics category reads as bluff.